Questions
At the heart of every product lies a unique story, driven by our passion for quality and innovation. Each item enhances your everyday life and sparks joy.
We make things that work better and last longer. Our products solve real problems with clean design and honest materials.
We offer standard and express delivery options. Standard delivery takes 5-7 business days, while express delivery takes 2-3 business days.
We offer international shipping worldwide. Shipping costs will calculated at the checkout
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Afterpay for your convenience.
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location. International orders may be subject to customs fees.
We offer a 30-day return policy on all unused items in their original packaging. Return shipping costs may apply.
Once your order ships, you'll receive a tracking number via email. You can use this to track your package on our website or the carrier's site.
Please refer to our size guide available on each product page. If you're between sizes, we recommend sizing up for a more comfortable fit.
Yes, we use industry-standard SSL encryption to protect your payment information. We never store your credit card details on our servers.
Orders can be modified or cancelled within 2 hours of placement. After this time, the order is processed and cannot be changed. Please contact us immediately if you need assistance.
Yes, we offer complimentary gift wrapping on all orders. Simply select the gift wrap option at checkout and add your personalized message.
We're sorry if your item arrives damaged. Please contact us within 48 hours with photos of the damage, and we'll arrange a replacement or full refund immediately.
Yes, we offer free size exchanges within 30 days. Simply return your item and we'll send you the correct size at no additional cost.
Standard delivery within Australia takes 3-5 business days for metro areas and 5-7 business days for regional areas. Express delivery is available for 1-2 business days.
Absolutely. We guarantee 100% authentic products. All items are sourced directly from authorized distributors and come with authenticity verification.
Yes, we offer a 10% student discount. Verify your student status through our verification partner to receive your unique discount code.
Our customer service team is available Monday to Friday, 9am-6pm AEST. We respond to all emails within 24 hours during business days.
Only one discount code can be applied per order. The code with the highest discount value will be automatically applied at checkout.
Care instructions are included with each product and on the product page. Generally, we recommend following the care label and washing in cold water to maintain quality.
Most popular items are restocked regularly. Sign up for restock notifications on the product page to be alerted when your size becomes available.
There is no minimum order value. However, orders over $100 AUD qualify for free standard shipping within Australia.
Click on the account icon in the top right corner and select 'Create Account'. Fill in your details to enjoy faster checkout, order tracking, and exclusive member benefits.
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Built with intention and worn with pride, Get Scrubbed scrubs are created for professionals who give their whole hearts to their work.
Designed for long shifts, busy floors and everyday wear — our scrubs are made to perform, not just look good.
